--- title: How to contact Prometour? description: Contact Information --- [Skip to content](https://tool-box.prometour.com/en/help-center/how-to-contact-prometour#main-content) English Show submenu for translations [Contact support](https://tool-box.prometour.com/en/help-center/kb-tickets/new) [![Prometour\_Logo\_CMYK](https://tool-box.prometour.com/hs-fs/hubfs/Prometour%20logo/Prometour_Logo_CMYK.png?width=205&height=60&name=Prometour_Logo_CMYK.png)](https://prometour.com/) - [Home](https://prometour.com/) - [Popular Destinations](https://prometour.com/popular-destinations/) Show submenu for Popular Destinations - Americas Show submenu for Americas - [Quebec](https://prometour.com/quebec-school-trips/) - [Canada](https://prometour.com/canada/) - [United States](https://prometour.com/united-states/) - [Martinique](https://prometour.com/martinique-school-trip/) - [Costa Rica](https://prometour.com/costa-rica-school-trip/) - [Ecuador](https://prometour.com/ecuador/) - [Peru](https://prometour.com/americas/peru/) - 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[Germany & Austria](https://prometour.com/europe/germany-austria/) - [Euro-Mix](https://prometour.com/europe-euro-mix-school-trips/) - Africa Show submenu for Africa - [Morocco](https://prometour.com/morocco-school-trip/) - Asia Show submenu for Asia - [China](https://prometour.com/asia/china/) - [Experiences](https://prometour.com/student-groups-experiences/) Show submenu for Experiences - [Immersion Programs](https://prometour.com/immersion-programs/) - [Educational Tours](https://prometour.com/educational-tours/) - [Exchange](https://prometour.com/exchange-programs/) - [Community Outreach](https://prometour.com/community-outreach/) - [Homestay](https://prometour.com/homestay/) - Teacher Zone Show submenu for Teacher Zone - [Teacher Tool box](https://prometour.com/teacher-and-group-leader-toolbox/) - [Get a Quote](https://prometour.com/request_a_quote/) - Teacher Guides Show submenu for Teacher Guides - [Best Destinations Travel Guide](https://prometour-4720094.hs-sites.com/best-destinations-guide) - [Teacher's Guide to Traveling to Quebec](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-quebec-with-students) - [Teacher's Guide to Travelling to Costa Rica](https://prometour-4720094.hs-sites.com/teachers-guide-to-travelling-to-costa-rica-with-students) - [Teacher's Guide to Traveling to Peru](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-peru-with-students) - [Teacher's Guide to Travelling to France](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-france-with-students) - [Teacher's Guide to Traveling to Spain](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-spain-with-students) - [Teacher's Guide to Travelling to Germany & Austria](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-germany-austria-with-students) - [Teacher's Guide to Traveling to UK & Ireland](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-uk-ireland-with-students) - [Teacher's Guide to Traveling to Italy](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-italy-with-students) - [Teacher's Guide to Traveling to China](https://prometour-4720094.hs-sites.com/teachers-guide-to-traveling-to-china-with-students) - [Teacher's Guide to Traveling to Martinique](https://guides.prometour.com/teachers-guide-to-traveling-to-martinique-with-students) - [Guide to Choosing an Educational Tour Company](https://prometour-4720094.hs-sites.com/choosing-a-tour-company) - [Why Us](https://prometour.com/why-choose-prometour/) Show submenu for Why Us - [Our Story](https://prometour.com/our-story/) - [Our Staff](https://prometour.com/category/documentation/our-staff/) - [Eco-responsible](https://prometour.com/eco-responsible/) - [Reviews](https://prometour.com/reviews/) - [BLOG](https://blog.prometour.com/) - English Show submenu for translations - [Contact support](https://tool-box.prometour.com/en/help-center/kb-tickets/new) - [Take me home](https://prometour.com/) [Take me home](https://prometour.com/) Hello there, happy to help! - There are no suggestions because the search field is empty. 1. [Help Center](https://tool-box.prometour.com/en/help-center) 2. [Prométour Educational Tours](https://tool-box.prometour.com/en/help-center/prom%C3%A9tour-educational-tours) # How to contact Prometour? ## Here are the different ways to contact Prometour. For optimal customer service, please call 1-800-304-9446 during our regular business hours (Monday to Friday 8am to 4:30pm EST) For any emergencies outside of regular business hours, you may call our toll free number and the call will be transferred to a customer service rep.  You may also reach us by email at support@prometour.com    - [Prométour Educational Tours](https://tool-box.prometour.com/en/help-center/prom%C3%A9tour-educational-tours) [![Prometour logo](https://tool-box.prometour.com/hs-fs/hubfs/Grow-Prometour/logo-prometour.png?width=230&height=69&name=logo-prometour.png "Prometour logo")](https://prometour.com) OPC Travel Agent Permit Holder #702379 from Québec, Canada Copyright © 2026,  Prométour Educational Tours and Beyond by Prométour are Prométour 2000 brands.